YOUR SECURE DATA - DKFClinic
20299
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YOUR SECURE DATA

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection rules designed to protect your personal information of obligatory compliance for our entity. For such reason, it is very important for us to understand perfectly what we are going to do with the personal data we ask you.This way, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information. Please, if once you read this information you have any doubt, contact us so we can help you. Thank you very much for your cooperation.

  1. WHO ARE WE?
  • Our name: Clínica DKF, SL
  • Our CIF / NIF: B82890583
  • Our main activity: Clínica / Profesional de la medicina.
  • Our address: Avda/ Dortor Arce 27, CP 28002, Madrid (Madrid)
  • Our contact phone number: 914111719
  • Our contact email address : jccabrera@dkf.es
  • Our website: www.dkf.com
  • For your confidence and security, we inform you that we are an entity registered in the following 
Mercantile Registry / Public Registry: Mercantile Registry of Madrid in volume 16326, folio 31, Page M-277273.
  • Our main activity is subject to a system of prior administrative authorisation. For your confidence 
and security, we provide you with the data relating to this authorisation and the identification of the competent body of our supervision: Administrative authorisation: CS-34000 Body in charge of our supervision: Consejería de Sanidad de la Comunidad de Madrid

We are at your disposal; do not hesitate to contact us.

  1. WHAT ARE WE GOING TO USE YOUR DATA FOR?

In general, your personal data will be used in order to relate to you and provide you with our services and may also be used for other activities, such as sending you advertising or promoting our activities.

  1. WHY DO WE NEED TO USE YOUR DATA?

Your personal data are necessary for us to be able to relate to you and provide you with our services. In this sense, we will provide you with a series of boxes that will allow you to decide clearly and simply on the use of your personal information.

  1. WHO IS GOING TO KNOW THE INFORMATION WE ASK FOR?

In general, only authorized personnel of our entity will be able to know the information we ask for.

Similarly, those entities that need access to your personal information in order for us to provide you with our services may also be aware of your personal information. For example, our bank will know your details if payment for our services is made by credit card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data in order to comply with any law will also be aware of your information. To give you an example, the Tax Law obliges you to provide the Tax Agency with certain information on economic operations that exceed a certain amount.
In the event that, apart from the above, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide in this regard.

  1. HOW ARE WE GOING TO PROTECT YOUR DATA?

We will protect your data with effective security measures depending on the risks involved in the use of your information.
To this end, our entity has approved a Data Protection Policy and annual checks and audits are carried out to verify that your personal data are safe at all times.

  1. WILL WE FORWARD YOUR DATA TO OTHER COUNTRIES?

In the world there are countries that are safe for their data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not secure from the point of view of data protection.
In the event that, for the purpose of providing the service, it is essential to send your data to a country that is not as secure as Spain, we will always request your previous permit and apply effective security measures to reduce the risks of sending your personal information to another country.

  1. . HOW LONG ARE WE GOING TO KEEP YOUR DATA?

We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to dispose of them in a safe and environmentally friendly manner.

  1. WHAT ARE YOUR DATA PROTECTION RIGHTS?

You may at any time contact us to find out what information we have about you, to correct it if it is incorrect and to delete it once our relationship has ended, if this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations. To apply for any of these rights, you must make a written request to our address, along with a photocopy of your ID card, to be able to identify you.
In our offices we have specific forms to apply for these rights and we offer our help for their completion.
To learn more about your rights to data protection, you can consult the website of the Spanish Agency for Data Protection (www.agpd.es).

  1. Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving advertising for our products or services but no longer wish to receive advertising, you can tell us through the form opposition to the treatment available in the offices of our entity.

  1. IF YOU UNDERSTAND THAT YOUR RIGHTS HAVE BEEN NEGLECTED, WHERE CAN YOU MAKE A CLAIM?

If you understand that your rights have been disregarded by our entity, you can make a complaint to the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: www.agpd.es
  • Postal address: Agencia Española de Protección de Datos
    C/ Jorge Juan, 6
    28001-Madrid
  • Phone: 901 100 099

    91 266 35 17

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

  1. DO WE CREATE PROFILES ABOUT YOU?

It is our policy not to profile users of our services.
However, there may be situations where, for service delivery purposes, commercial or otherwise, we need to profile information about you. An example might be the use of your purchase or service history to be able to offer you products or services tailored to your tastes or needs.
We will then implement effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit

  1. WILL WE USE YOUR DATA FOR OTHER PURPOSES?

It is our policy not to use your data for other purposes than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide.

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